QA400 300 06 04 - Mercedes-Benz Accelerator Pedal

PT Panji Rama Otomotif (PRO-Motor) is Authorized Dealer Company that provides selling and after-sales service department for automobile specifically for the premium car brand Mercedes-Benz.

PT. Panji Rama Otomotif (PRO Motor) first built in the year of 1997 Jakarta, as the Authorized Dealer Mercedes-Benz automobile. PT. Panji Rama Otomotif is located in Jl. BSD Boulevard Utara Kav. Commercial De Park Lot 2 No.16 BSD City - Tangerang Selatan (HO) and Jl. Sultan Iskandar Muda No. 97 Gandaria Utara - Jakarta Selatan (Branch)

PT. Panji Rama Otomotif appointed as the Authorized Dealer for UNIMOG (Special Vehicle) at 2010 and as the Authorized Dealer for Proven Exclusivity (Used Car Business) at 2014. PRO Motor within the 18 years, PT. Panji Rama Otomotif has achieved varieties of awards from the Mercedes-Benz Indonesia.

Vision

Act as The liable and trusted automobile service company in Sales Service and After Sales Service.

Mission

Become a responsible Mercedes-Benz automobile dealer with the high quality and skilled human resources to give services to the customers whole-heartedly.

PRO Motor Value

Proactive in giving services to the customers in no time, in a proper way, and make everything complete. Also, serving with honest and integrity without compromise. Respect in giving and nurturing the feel of respect to the customers whole-heartedly.

Orientation of the quality and ambition of the high spirit of service and maintain the working environment as pleasant and productive place.

Sales Department

Scale of the showroom with the capacity of ± 20 Cars. The Mercedes-Benz consists of varieties of model.

• A-Class, B-Class

• C-Class, E-Class, S-Class

• GLC, GLA, GLE, GLS,and G-Class and Niche model (supercar and etc)

After Sales Department

With consisting 25 work bays for cars, and other services facility in order to fulfill the customer’s after sales services. Such as :

• Star Diagnosis and Workshop Information System

• 24 hours Emergency Service

• Balancing and Spooring tires service

• Towing Service

• Home Service

• Pick up & Delivery Service

Spare Parts Department

The storage capacity of ±10,000 item parts that supporting the after sales service department. Within this department, there are also supportive device in order to make the selling of the spare parts more efficient. Such device as :

• EPC (Electronic Parts Catalog)

• PAIS (Part Access Information System)

Accident Management

(Body & Paint Shop)

Supported with the Body and Paint Shop department for the accident management or changing paint job,

consisting with the facility as of :

• 2 Painting Rooms

• 1 Color mixing room

• 4 Compound room (for repairing the paint job)

• Capacity of ±40 units of vehicle /month

Awards : 

1998 - 1999              Best Performing Dealer In Service.

1999 - 2000               Dealer Of The Year 1999-2000

1999 - 2000              Best Performing Dealer In Sales.

2000 - 2001              Best Performing Dealer In General Appearance.

2002 - 2003               Dealer Of The Year 2000-2001.

2002 - 2003               Best Performing Dealer In Spare Part. 

2017 - 2018              Best Performance in Sales 2017

2017 – 2018              Best Performance in Aftersales 2017

2017 – 2018              Best Performance in Business Excellence 2017

2017 – 2018               Dealer Of The Year 2017

2018 – 2019               The Best Performance in Service Excellent Award South East Asia 2018.

2019 – 2018              The Best Performance in Customer Service 2018.