Features
Buyer payments are temporarily withheld Madeinindonesia designated escrow service until goods are collected by buyer and confirms the delivery of the goods.
Please note for all transaction up to 10,000 USD (excluding the order which involve production/ instalment service), all payments are withheld in our designated corporate escrow account and released after the buyer receives the goods or after the tenure of return policy whichever is the case. In case seller does not fulfill the contract terms in any or the product quality is not as displayed on our platform the buyer can refund the money.
The buyer has a right to use the return policy if any on the product. Upon the delivery confirmation from buyer or and expiry of product return date the money is released to the seller.
For higher order values please use contact supplier service where you can negotiate the trade, payments and shipments terms with the supplier.
Instructions:
- Only transfer payment to our designated corporate account and payment options
- We cannot guarantee if you transfer any payment directly to seller outside the platform
- Orders are shipped after full payment is made
Features
Payments made by buyer are again temporary in MadeinIndonesia corporate escrow service. Our designated shipping partner picks the product and issues the tracking ID of the product. Payments are released to seller simultaneously product are successfully shipped to seller.
Note: We advise all order above 10,000 USD to use our pre-shipping inspection service to ensure the products ordered by buyer are same as agreed between buyer and seller. If the seller fails pre-shipment inspection, we issue a refund to buyer.
Pre-shipment inspection is conducted by our partner company (SGS), an independent company which is a global player in quality inspection and verification service. Please visit our [SGS SERVICES PAGE] this is service is recommended but optional.
We recommend to define all trade terms including the currency exchange rate for large orders clearly between buyer and seller to avoid any issues during transaction.
Instructions:
- Only transfer payment to our designated corporate account and payment options.
- We cannot guarantee if you transfer any payment directly to seller outside the platform.
- Orders are shipped after full payment is made.
Give us your feedback
If the supplier breaches any terms of your contract, we will delist them or reduce their rating. If the supplier gives you a bad experience, let other buyers know through our feedback system.